The hotel offers amenities for your comfortable stay and unforgettable experiences
Effortless Check-In
“The self-assist check-in process was seamless, and I appreciated the friendly staff member available to assist whenever needed.” view full review
Accessible Payment Options
“The convenient GeM payment option at the makan place was very helpful during our stay, allowing easy transactions without hassle.” view full review
Spacious Rooms
“Our room was impressively spacious, comfortably fitting four adults with clean and minimal decor that made for a relaxing stay.” view full review
Fun Park Access
“Having direct access to the outdoor and indoor theme park made our stay so much more enjoyable and convenient for family fun.” view full review
General
Parking
Safe deposit box
24-hour reception
No pets allowed
Children
Cots
Room features
Free Wi-Fi in rooms
Bathroom
Free toiletries
Show more
Location
Genting Highlands, 69000 Genting Highlands,
Genting Highlands,
Malaysia,
69000,
Pahang
Map view
Genting Highlands, 69000 Genting Highlands,
Genting Highlands,
Malaysia,
69000,
Pahang
City landmarks
Awana Genting Highlands Golf Course
780 m
Genting Highland
Chin Swee Temple
2.8
km
Casino
SkyCasino
630 m
Genting Highlands Resort
20th Century Fox World
1.0
km
Cable Car
Awana SkyWay
2.2
km
Gunung Ulu Kali
2.4
km
Gunung Mengkuang
2.5
km
Mosque
Mohamed Noah Foundation Mosque
2.6
km
Gohtong Memorial Park
3.0
km
69000 Genting Highlands
Journey To Enlightenment
2.8
km
Train Station
Genting Skyway
3.5
km
Level4 Sky Avenue
Alive Museum Genting
3.5
km
Farm
Genting Strawberry Leisure Farms
3.9
km
Museum
SeniKome Peng Heng
4.5
km
Nearby
Jalan Major Philip Lim
Genting Highlands
260 m
Theme Park
290 m
Stadium
Arena Of Stars
320 m
Casino
Casino De Genting
250 m
Theme Park
Ripley's Believe It or Not Odditorium
480 m
Genting Highlands Resort
Genting Highlands Theme Park
210 m
Level 1
The VOID
480 m
Level T2A
Snow World
410 m
Shopping Area
Genting SkyAvenue
480 m
First World Plaza
Skytropolis Indoor Theme Park
550 m
Theme Park
Disco @ Skytropolis Funland
480 m
Garden
Talking Garden
480 m
Genting Highlands
Music Express @ Skytropolis Funland
480 m
Genting Highlands
Taman Tema Genting
480 m
Level 4
Alive Museum Genting Highland
480 m
Restaurants
Munakata Express Poke Bowl
300 m
Level G
McDonald's
780 m
Lot F LIM1
Chatime First World Plaza
780 m
Genting Highland Resort First World Plaza Level 2B F/L 2B.C1
QiQi Taiwan Cuisine
780 m
Resorts World At Genting Highlands
The Eatery
780 m
Highlands Hotel
Nanyang Beverage Counter
780 m
The Kopitiam Food Hall
Paradise Dynasty
780 m
Lot T2-03
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
6.8/10
Nice
Rooms
6.9
Location
7.6
Service
7.7
Dining
6.7
Guest reviews
6.8/10
based on 7 reviews
7.6
7.6/10 based on 4709 reviews
Ben
United Kingdom,
March
2024
7.8/10
Staying at the hotel was a comfortable experience with clean and simple room decor, including a bathtub. Great for families with young kids. The service provided was excellent, although there was a slight inconvenience with directions. The location at the valley wing was worth the walk, offering a beautiful view, but may not be the most family-friendly due to the open-space design. Dining options were adequate, with a good buffet selection. Overall, it was a convenient stay near both outdoor and indoor parks.
Rooms
8.0
The room was comfortable and well-decorated, with a bathtub provided.
Service
9.0
The service was excellent, although there was a small issue with directions provided by the staff.
Location
7.0
The location at the valley wing was worth the longer walk, offering a fantastic view and easy access to parks, but not the most family-friendly due to its open-space design.
Dining
8.0
The dining experience offered a good buffet selection, catering to various guest preferences.
Facilities
7.0
The hotel facilities were adequate for a pleasant stay.
Herman
United States,
January
2024
6.8/10
The hotel's location is perfect for outdoor theme park enthusiasts, just next to it, and ideal for guests who prefer not to be near the casinos. The rooms, while lacking a view, were comfortable once I was able to switch to a better one. The service was friendly and accommodating, letting us check in early. I enjoyed the proximity to the outdoor theme park, though the area could use some improvements in terms of facilities.
Rooms
7.0
The rooms, albeit without a view, were comfortable once I managed to change to a suitable one.
Service
8.0
The staff was friendly and accommodating, allowing us to check in early.
Location
8.0
The hotel's location next to the outdoor theme park is perfect for those avoiding the casinos.
Dining
6.0
The dining options could be more convenient within the hotel rather than having to travel to another building.
Facilities
5.0
The facilities need improvement to enhance the overall guest experience.
John
United Kingdom,
December
2023
5.6/10
The hotel isn't as grand as some others but it's in a good location, very close to the outdoor theme park. The rooms were on the first floor of the Valley Wing, which was noisy and had a strange smell. The curtains were loud when opening the window or turning on the fan, which was a bit bothersome. Service was readily available, and I could move to a quieter room with a better view after requesting it. The location is decent, better than the First World Hotel, but a bit of a walk to the shopping mall. Dining options were limited mostly to non-vegetarians and far away from the hotel, making it inconvenient. The facilities were average overall with nothing exceptional to highlight.
Rooms
5.0
The rooms on the first floor of the Valley Wing were noisy, smelly, and the curtains made noise when opening the window or turning on the fan.
Service
7.0
Service was readily available, and I was able to switch to a quieter room with a better view upon request.
Location
6.0
The hotel is not as grand as some others but is close to the outdoor theme park. It's decent and better than the First World Hotel, but a bit of a walk to the shopping mall.
Dining
5.0
Dining options were limited, mostly suitable for non-vegetarians and far away from the hotel.
Facilities
6.0
Robert
United Kingdom,
December
2023
7.0/10
The hotel is conveniently located, just across the road from Genting Mall and the theme park. The rooms are clean and tidy but have some noise from the nearby main road. The service was accommodating, allowing us to check in early despite a shortage of staff. Dining options were decent, but breakfast incurred an additional cost. The location is great for exploring Genting Highlands, although the Valley Wing requires a lift to access and may not be elderly-friendly.
Rooms
7.0
The rooms were clean, comparable to those in the First World Hotel, but a bit noisy due to the proximity to the main road. The Valley Wing location required some extra walking from the Sky Avenue area.
Service
7.0
The staff was accommodating, even allowing early check-in at 10:30 in the morning despite limited personnel available. There was a slight displease when inquiring about early check-in.
Location
8.0
The hotel is conveniently located just across the road from Genting Mall and the theme park. It's close to various attractions, including SkyWorlds, but access to the Valley Wing may not be convenient for elderly guests.
Dining
6.0
Dining options were decent, but be prepared to pay around 50 ringgit per person for breakfast unless specifically included in your booking. There are some new dining stalls available, such as the Hainan coffee stall and Marrybrown.
Facilities
7.0
Don
United States,
October
2023
8.2/10
The hotel rooms are beautifully decorated, spacious, and clean but can't open windows for fresh air. Despite the noise from tour coaches at night, it's a comfy stay. The service is very approachable and friendly, even assisting guests across the open space area. The location is superb, especially for families visiting the theme park. Overall, it's a great value for such a convenient location.
Rooms
8.0
The rooms are beautifully decorated, spacious, and clean.
Service
9.0
The staff are very approachable and friendly, always willing to assist.
Location
9.0
The hotel's location is excellent, near entertainment venues and connected to important attractions.
Dining
7.0
The dining offers a decent variety to choose from.
Facilities
8.0
The hotel provides good facilities for guests.
Jane
United Kingdom,
October
2023
7.2/10
My stay at the Valley Wing was a mix of positives and negatives. The location is right at the outdoor theme park and Star Avenue, making it convenient for attractions, but the room lacked hanging knobs and was far from the reception. The dining options were decent with a mix of local and continental cuisine. The service was hit-or-miss, with some staff being considerate while others lacked personal touch. Despite some flaws, the interconnected pathways and covered walkways made exploring easy.
Rooms
7.0
My room at the Valley Wing was lacking hanging knobs and was far from the reception, which was a downside. However, it was decent overall.
Service
6.0
The service was a bit inconsistent. Some staff members were considerate, while others lacked personal touch.
Location
8.0
The Valley Wing's location at the outdoor theme park and near Star Avenue was convenient for exploring, despite some dustiness in the area.
Dining
7.0
The dining options offered a mix of local and continental cuisine. The made-to-order egg counter was a saving grace.
Facilities
8.0
Despite some shortcomings, the Valley Wing's facilities like covered pathways were convenient for moving around.
Andrew
United Kingdom,
May
2023
7.2/10
The hotel is situated at the end near the road, which affected my sleep due to noise from motorcycles and buses. The pillows were too soft. On the bright side, the hotel offers strong Wi-Fi connectivity. The location is convenient but noisy, especially for light sleepers.
Rooms
6.0
The room was located at the end near the road, making it hard to sleep due to noise. The pillows were too soft. However, the room had very strong Wi-Fi.
Service
8.0
The service was very helpful and friendly, although sometimes they seemed to be in a rush. The housekeeping was efficient and responsive to my queries.
Location
7.0
The hotel's location was a bit confusing at first, with different wings leading to different levels. It's near the Arena of Stars and within walking distance to Skywalk, but a bit far from the cable car station.
Dining
9.0
The dining experience was diverse and satisfying. There are various food options available within walking distance, including traditional Malaysian cuisine at Malaysian Food Street.
Facilities
6.0
The hotel offers facilities such as an open parking area but is quite noisy due to its proximity to the road. The dining options are located in a separate building further from the main hotel.
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